tanganhoki99 Platform Privacy Notice

This page describes what we collect when you use tanganhoki99 and how we keep that data protected. We at tanganhoki99 understand that privacy matters—whether you're accessing our sportsbook from Jakarta, depositing via DANA or e-wallet, or joining a live blackjack table from Medan. Our commitment is to collect only the data we need to operate our platform, comply with local regulations, and provide you with secure, responsive service.

We process personal information transparently. Your account details, payment history, game activity, and communication records are stored on secure servers subject to standard encryption and access controls. We do not sell your data to third parties for marketing. We do not share your payment information beyond the processors necessary to complete transactions. We do not store sensitive payment credentials on our systems—those are handled by our banking partners and payment processors.

If you have questions about how we handle your information, how to access or delete your data, or concerns about our practices, our customer support team in English and Indonesian can help. You can also contact us directly using the channels listed at the end of this notice.

What Data We Collect and Why

When you register a tanganhoki99 account, we collect your email address, chosen username, and password. We use your email to send account notifications—password resets, deposit confirmations, withdrawal updates. We never use your email for marketing or promotions without your explicit opt-in.

For account verification (KYC), we ask for your government-issued ID (KTP, passport, or driving licence) and proof of current address (utility bill or recent bank statement). We collect this to comply with financial regulations in jurisdictions where we operate. We store these documents securely, separate from your main account profile, and delete them after a standard retention period unless local law requires longer storage.

We collect transaction data: deposit amounts, withdrawal requests, payment methods used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and settlement confirmations. This data helps us track account activity, detect fraud, and resolve disputes. We never store full card numbers or banking credentials—our payment processors handle that securely.

We log your game activity: which sportsbook markets you viewed, which live-dealer tables you joined, which slot games you played, and game outcomes. This data helps us understand platform usage, improve our game selection, and detect unusual patterns that might indicate fraud or account compromise.

We collect technical data: your IP address, browser type, device model, and operating system. We use this to diagnose connection issues, prevent abuse, and improve performance for users in different regions—particularly important during high-traffic periods around Liga 1 matches or Idul Fitri holidays.

Account Information: Email, username, password hash. Used for login and account recovery.
Verification Documents: ID and proof of address. Stored securely, separate from account profile, subject to retention limits.
Transaction Records: Deposits, withdrawals, payment method, timestamps. Retained for audit and dispute resolution.
Game Activity: Games played, stakes, outcomes, session times. Used for fraud detection and platform analytics.
Technical Data: IP, browser, device type, OS. Collected to improve service and diagnose issues.

How We Use Your Data

We use your data to provide tanganhoki99's services: authenticate your login, process deposits and withdrawals, settle game outcomes, and respond to support inquiries. We analyse usage patterns to improve platform stability, game selection, and user experience. We use your data to comply with legal obligations—financial reporting, tax authorities, and anti-fraud requirements in jurisdictions where we operate, including regions where many tanganhoki99 users are based (Jakarta, Surabaya, Bandung, Medan, Semarang).

We do not use your data for direct marketing without your consent. We do not sell your data to third-party marketers. We do not build profiles to sell to advertisers. The only exceptions are our payment processors and banking partners (necessary to complete transactions) and legal authorities (if compelled by court order or legal process).

Third-Party Processors and Data Sharing

Our payment processors—the systems that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers—receive only the information required to complete a transaction: your name, transaction amount, and account reference. They do not receive your full account history or game data.

We may share data with legal authorities if required by court order, government request, or to comply with anti-money-laundering or anti-fraud regulations. We will notify you of such requests unless legally prohibited.

Important: Our servers may be located outside your jurisdiction. By using tanganhoki99, you consent to your data being processed internationally, subject to this privacy notice's protections.

Cookies and Tracking Technologies

We use cookies to maintain your login session, remember your preferences, and measure platform performance. These are essential to operating tanganhoki99—without them, you'd need to re-login every time you reload the page.

We do not use cookies for tracking or profiling beyond what's necessary for platform operation. Your browser settings allow you to block cookies; if you do, tanganhoki99 may not function properly.

Your Rights and Data Access

You have the right to access your personal data. Contact our support team, and we'll provide a summary of what we hold about you. You have the right to request corrections to inaccurate information. You have the right to request deletion of non-essential data (though we may retain transaction records for legal compliance).

To exercise these rights, email our support team or use the contact methods listed below. Include "Data Access Request" in your subject line, and we'll respond within standard business windows.

Data Security and Retention

We encrypt data in transit (HTTPS) and at rest on our servers. We limit access to your data to authorised staff who need it to provide tanganhoki99 services. We conduct regular security audits and maintain incident response procedures. We do not guarantee absolute security—no system is impenetrable—but we implement industry-standard protections.

We retain account data for as long as your tanganhoki99 account is active, plus a standard period thereafter for compliance and dispute resolution. Verification documents are deleted after a set retention window unless local regulation requires longer storage. Transaction records are retained for financial audit purposes, typically up to several years.

Contact Us About Privacy

If you have questions about our privacy practices, want to access or delete your data, or have a privacy concern, contact our support team:

Live chat: Available via your tanganhoki99 account dashboard, English and Indonesian
Email: Use the contact form on our FAQ pageor reply to any tanganhoki99 email notification
Response time: We aim to respond within business days, longer during holidays like Idul Adha or Imlek

This privacy notice reflects our current practices. We may update it as our platform evolves or local regulations change. We'll notify you of material changes via email or a prominent notice on tanganhoki99.

The services and products described on tanganhoki99 are available only in jurisdictions where applicable law permits. You are responsible for verifying that your use of our platform complies with your local jurisdiction's regulations. This privacy notice is governed by the same jurisdictional framework as your tanganhoki99 account.